Subscription Policy

To modify or cancel a subscription, please contact our support team directly OR fill out the form located on this page.

To speak directly with our customer support team, you can do so at info@embraya.co from 9am - 5pm EST, Monday through Friday. One of our customer success agents will help you as soon as one is available. If you contact us outside of business hours, please leave a voicemail message or send us an email with your customer information, including name, subscription ID, and shipping address.

Please note, if you decide to contact us via email at info@embraya.co, it may take 1-2 business days to respond, as our agents may be limited as they work very hard to respond to everyone in a timely manner.

If you purchased your subscription directly through this website, you can also manage account information in our Account Portal.